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FAQ | Account Problems
A1 :
① First of all, please confirm whether your wallet address has been bound.
② If it has not been bound, it may be maliciously bound by others. But please don't be panic, many users in the community have encountered such problems. The current solution to this problem is as follows, for reference only.
Please follow the steps below:
Step 1: Register a new market account and new wallet address
Step 2: Transfer assets from the maliciously bound wallet address to the new wallet address
Step 3: Log in to the new trading market account on the official website and bind the new address
Last modified 1yr ago